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Terms and Conditions

1. Acceptance of Terms

By registering for, attending, or participating in any services offered by B. Fex Horsemanship & Equitation (“BFex”), including but not limited to riding lessons, clinics, rider fitness sessions, and online programs, clients agree to abide by the following Terms and Conditions.

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2. Registration & Payment Policy

  • All lesson programs, sessions, and services must be booked in advance.

  • Payment is required to secure your spot in any program or lesson block.

  • For multi-week sessions:

    • Fees may be divided into installments.

    • Payment is due on the 1st of each month, unless otherwise specified.

  • Failure to make payment by the due date may result in:

    • Loss of your scheduled time slot

    • Suspension of services

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3. Cancellation & Refund Policy​

  • All payments are non-refundable.

  • Lesson spots are reserved exclusively for the client and cannot be easily reassigned once a session has begun.

  • No refunds or credits will be issued for:

    • Missed lessons

    • Late cancellations

    • No-shows

    • Withdrawal from a program after it has started

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4. Program Commitment

  • Clients enrolling in multi-week sessions are committing to the full duration of the program.

  • Spots are limited and reserved in advance; therefore:

    • Mid-session withdrawals do not result in refunds or credits.

    • Clients may not transfer their spot to another individual without approval.

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5. Arrival & Facility Policy​

  • Clients must arrive no more than 30 minutes prior to their scheduled lesson time.

  • Early arrival does not guarantee access to horses or facilities.

  • Clients must:

    • Check in with their coach upon arrival

    • Wait in designated areas until instructed otherwise

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6. Waivers & Safety Requirements

  • All participants must sign a liability waiver prior to participation.

  • No individual may:

    • Handle horses

    • Enter paddocks or barns

    • Participate in any activity
      without a signed waiver on file

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7. Guests, Spectators & Additional Participants​

  • Clients may not bring additional participants, friends, or guests to:

    • Handle horses

    • Participate in lessons

  • Spectators may be permitted at the discretion of the coach, provided:

    • They remain in designated viewing areas

    • They do not interfere with operations or safety

  • BFex reserves the right to:

    • Refuse access to any individual without prior approval

    • Require all guests to sign waivers, if applicable

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8. Horse Handling & Safety Rules

  • Horses may only be handled:

    • Under direct supervision of the coach

    • After receiving instruction

  • Clients must follow all safety instructions at all times.

  • Unsafe behaviour may result in:

    • Immediate removal from the lesson

    • Termination of services without refund

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9. Coach Discretion & Right to Refuse Service

B. Fex Horsemanship & Equitation reserves the right to:

  • Refuse or terminate services at any time if:

    • Safety is compromised

    • Policies are not followed

    • Behaviour is deemed inappropriate or disrespectful

No refunds will be issued in such cases.

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10. Weather & Unforeseen Circumstances

  • Lessons may be rescheduled or modified due to:

    • Weather conditions

    • Horse welfare considerations

    • Facility limitations

  • If BFex cancels a lesson:

    • A make-up session or credit may be offered

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11. Rider Pilates & Virtual Services

  • Virtual classes, online programs and in-person sessions:

    • Are non-refundable once access is granted

    • May include replay access for a limited time

  • Clients are responsible for:

    • Ensuring a safe environment for participation

    • Modifying exercises as needed

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12. Liability Acknowledgement

Participation in equestrian activities involves inherent risk.

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By participating, clients acknowledge:

  • Risk of injury or harm

  • Responsibility for their own safety and actions

 

All participants must complete and sign a liability waiver prior to participation.

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13. Media Release

  • BFex may capture photos or videos for promotional purposes.

  • Clients may opt out by providing written notice.

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14. Agreement

By booking or participating in services, clients confirm that they:

  • Have read and understood these Terms & Conditions

  • Agree to abide by all policies outlined above

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